The hospitality industry is experiencing a massive shift toward automation. A growing number of hotels are now using AI robots to make their visitors’ stay more enjoyable by delivering personalized services based on their preferences. Everyone has recognized smart rooms as the next big thing to lure more revenue and client loyalty, from online check-in processes to high-tech amenities beyond in-room iPads and Wi-Fi access. Technologists, industry leaders, and entrepreneurs integrate artificial intelligence, IoT, and other cutting-edge technologies to create customer-oriented solutions.
Artificial intelligence enhances the user experience by saving time and providing customized solutions. AI-powered chatbots scan across thousands of hotels and identify suitable lodgings based on customer preferences for individuals who rush to pick hotels without looking at the extensive list of hotels available. Similarly, by gathering insights into people’s choices while booking hotels big data makes things easier for hoteliers.
The global smart hospitality market was estimated to be valued at roughly USD 13.6 billion in 2023 and is expected to grow to USD 49.9 billion by 2027 at a CAGR of 29.8 percent. Tourism growth and rising hotel investment drive demand for the smart hospitality sector.
This edition of Travel and Hospitality Tech Outlook delivers a bird’s-eye view of recent developments in the hospitality arena and insights into how organizations align with these trends and adopt lucrative ways to bring the futuristic vision of hotels to fruition.
We have curated thought leadership articles from industry experts, including Leon Denton, the Director of Information Technology at The Club at Admirals Cove; Landon Phillips, Director of Security & Loss Prevention at Hard Rock Hotel & Casino Biloxi; and Adam Tanner, Assistant Vice President at AHC Hospitality.
We also took a deep dive into market trends to narrow down the list of companies delivering innovative smart hospitality solutions. Equipped with innovative technological capabilities, companies like Away Together help transform businesses at the cloverleaf of various disruptive technologies.
We hope this edition of Travel and Hospitality Tech Outlook’s smart hospitality solution providers helps you build the partnership you and your organization need to foster an environment driven by efficient technology.
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